Retail Communication Solutions from EARS plc
Retail Communication Systems Designed for Busy Store Environments
EARS plc is a trusted provider of two-way radio systems for the retail sector, supporting some of the UK’s most recognised brands. From fashion giants like Zara and River Island to luxury names such as Louis Vuitton and Tiffany, our radios are used across stores nationwide to improve staff coordination, customer experience, and operational safety.
Seamless Store Coordination
Running a retail environment demands speed, awareness, and constant communication. Our two-way radios are designed specifically for retail operations, helping store teams manage stock checks, shift coordination, and customer requests in real time. With instant voice communication, managers can stay connected to floor staff, warehouse teams, and security personnel improving service and productivity.
Enhance Safety & Emergency Response
Whether it’s handling incidents discreetly or responding to emergencies, radios enable teams to act quickly. During busy sales events or high-footfall periods, reliable communication helps prevent disruptions, streamline customer support, and reduce risks. Radios also support evacuations, lost child responses, and crowd management with calm efficiency.
Boost Loss Prevention and Security
Security teams rely on clear communication to act on suspicious behaviour or coordinate with external services. Our solutions integrate with Shopwatch schemes and local police channels where required. Add-ons like discreet earpieces and compatible video technology help loss prevention teams stay alert and in control.
Flexible Radio Hire for Retail
We offer both short- and long-term radio hire, making it easy to scale your fleet during promotions, store openings, or seasonal campaigns. Our radios are supplied pre-configured and ready to use, complete with accessories like headsets, belt clips, and charging units.
For larger sites or shopping centres, we also supply repeaters and high-coverage solutions to maintain signal strength throughout multiple floors or departments.
Flexible Radio Hire for Retail
We offer both short- and long-term radio hire, making it easy to scale your fleet during promotions, store openings, or seasonal campaigns. Our radios are supplied pre-configured and ready to use, complete with accessories like headsets, belt clips, and charging units.
For larger sites or shopping centres, we also supply repeaters and high-coverage solutions to maintain signal strength throughout multiple floors or departments.
What’s Included in Your Retail Radio Hire:
- Digital and analogue two-way radios
- Discreet accessories such as earpieces and speaker mics
- Multi-unit chargers and optional repeaters for larger spaces
- Pre-programming and delivery by experienced technicians
- On-call support throughout the hire period
Why Retailers Choose EARS plc
With decades of industry experience and a strong presence across the UK, EARS plc understands the demands of retail environments. We have delivered tailored communication solutions to stores in Westfield London, Southbank Centre, and across high-street locations.
Integrated Communication Solutions
Contact our team today to explore the best communication package for your shop. We’ll make sure you’re equipped with reliable, high-performing devices tailored to your environment.
TESTIMONIALS
I contacted Ears as I had heard fab things about them. My requirement was a ‘bit out there’ and not really their market, but never-less they took the time to advise and point me in the right direction. It’s this sort of approach that brings a smile to faces and makes the world go round. Thank you so much Ears …. You were fab….. Annabelle
Annabelle Cissell
Thanks Siobhan and Danny for the quick install and great service you have provided us here in Peterborough. The set up was great and service was always outstanding from start to end. We look forward to keeping in contact for the yearly service and OFCOM licence renewal.
Raul Barriga Olmedo
The London Taxi Drivers Charity for Children has great pleasure in awarding EARS Plc a 5 star review. For many years our Committee have been using their radio equipment for use on our outings and parties to ensure we can organise a smooth day out for the children. All the equipment they give us is cost free and we are most grateful for their continued help.
Malcolm shaffron.
Honorary Secretary
and
Appeals Officer
Malcolm Shaffron
Siobhan, Maria and the team absolutely saved my ass after kit from another supplier went missing with a courier. They stayed late to prep, kept in contact throughout and arranged out of hours deliveries. Hugely appreciated and will definitely return. Highly recommended.
Ed Borgnis
Absolutely excellent company. I had no idea what I was buying and after a few emails with Siobhan my order was in. The radios came in super quick time and within my budget. Everything was easy to use and set up was simple. There was no unnecessary plastic packaging either.
Would highly recommend and will 100% be using in the future for all my communication needs.
Zoe Sparkle
We used Ears to help set up a radio system on the river Thames to support our rowing team and keep communication between our coaches. The radios and service from ears have been great and they continue to support us with anything we need.
Jamie Kirkwood
We have been using Ears for around 20 years and they have never let us down. They offer extremely reliable products and the Ears team are always helpful and always go the extra mile. All in all a very reliable company and would definitely recommend them.
Crawfords Of London
I have used Ears plc for nearly 20 years for my communication requirements. I have always found the staff incredibly helpful and professional. I have known Danny during my association with Ears and he has always been able to assist me in whatever I ask him to do. I would recommend EARS plc to anyone else in the security industry. Ray Wade
Ray Wade
As part of a last minute job we required comms for a close protection team going live yesterday. Contacted Ears, spoke to Siobhan, who guided me on a suitable product and we collected next day. Top quality service’
Muppet
I have used EARs for many years at both companies I have worked at, they are very professional and always wiling to help in any way. The staff are always freindly and with a knowledge. I would highly recommend them to anyone who needs communication needs.
Jeffrey Ritterband
Hired radios from Ears for a large rooftop event in central London.
I couldn’t fault the service I received and the radios worked perfectly as security used them throughout the night coordinating between the rooftop and the ground floor.
Will 100% use again.
Thanks guys
Tommy P
I am impressed with Ears Plc for their two-way radio hire service I recently used, and I must say, from start to finish, the experience was professional, efficient, and reliable.
Abiodun Bello
We have used Ears Plc for several years and always get the service that we demand from one of our suppliers, the knowledge and advice we receive from the team is second to none and always go above and beyond.
Justin Hilton
I would highly recommend the company, the level of customer service that I have received is outstanding. No request or time constraint has ever been too much trouble. They are extremely friendly and efficient.
Lydia Jackson
I used Ears to repair some old walkie talkies that I owned. I have subsequently purchased new ones from them and am very happy with their prices and service
Alicia Jesatova
Great service from a great team!
Siobhan goes above and beyond!
Highly recommended.
J C
Had Andy fit some equipment in one of our vehicles.
Very knowledgable and professional.
Quality service going above and beyond.
Thank you.
All Seeing Surveillance
I hired some walkie talkies for last minute conference at 4pm on Friday and were delivered before end of business. Would highly recommend.
Kris Byers
Great support of our radio system. The team is always willing to explore the most suitable solutions for us.
José Alves
Fantastic service, always go above and beyond what’s expected. Radios are always great too
Luca Onisto
Mick Davis and his team were wonderful at helping at a last minute event !.
Ellena Money
Outstanding service from EARS. Really understand customer needs and provide the best solutions. Great comms too
The Right Fit
Professional, knowledgeable, established, well resourced and friendly with it. My first choice.